BOOKINGS & CANCELLATION POLICY
Booking & Cancellation policy
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How do you pay for your tours
Once all details are confirmed we will send a link for the payment of your tour or transfer or you may book it via the website for available tours
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Associated Companies and Drivers with Highland Discovery Tours
Once my bookings are fully I have a handpicked selection of drivers who know my tours and will take you on a enjoyable tour ( other drivers may not always be associated with highland discovery tours )​​​​
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A Private tour is only you and us on the day so no overbooking of seats - we won't cancel last minute unless of bad weather
read my reviews on trip advisor we do tours all year round and in all weathers
You will be asked to pay for the tour or transfer in full
If you need to cancel this needs to be done 14 days prior to the date of the tour or transfer
for a refund minus the non refundable deposit Booking Fee £150
If you cancel after the 14 day deadline you will not receive any refund
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​If you make your booking within the 14 day cancellation period you will have 48 hours to cancel the booking and it will be minus the non refundable deposit £100 after 48 hours no refund will be given
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Deposits are NO LONGER Taken
If you refuse the tour on the day no refund will be given
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Cancellation of tours from Invergordon
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You will be asked to pay for the tour or transfer in full
If you need to cancel this needs to be done 14 days prior to the date of the tour or transfer
for a refund minus the non refundable deposit Booking Fee £150
If you cancel after the 14 day deadline you will not receive any refund
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Deposits are NO LONGER Taken
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If you do not show at your collection point between 8.30 - 9am or pre arranged time
This will be a no show tour and not refundable
​If you refuse the tour on the day no refund will be given
you will have our direct contact number for the day +447572817097 or your driver who is collecting you
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Transfers
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Must be paid in full
Our 14 day cancellation policy also applies for a refund minus the booking fee £150
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